I get kicked off my wireless internet every time I’m on or my neighbor is on their portable phone?

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Question by Johnny: I get kicked off my wireless internet every time I'm on or my neighbor is on their portable phone?
I get kicked off my wireless internet every time I'm on or my neighbor is on their portable phone.

My wireless internet is from Linksys, I couldn't find much information on why this happens, but I'm getting tired of it.

I obviously can't ask my neighbor not to use her phone.

Is there a way to fix this or a wireless internet router I can buy that isn't interfered by wireless phones?

Best answer:

Answer by Darren
Wireless networks use the 2.4 - 2.5 GHz frequency band as do portable phones, microwaves, car alarms and lots of other devices.

Fortunately you have got a work around and that is to adjust your wireless channel.

Log into your wireless router settings and go into the WIRELESS section of your router. You should see a drop down box with a CHANNEL field, number 1 to 12.

Adjust your channel by about 4 or 5 channel places and then save the settings.

You do not need to make any adjustments on your laptop or computer, they will automatically adjust to seek the new channel.

http://technet.microsoft.com/en-us/library/cc783011(WS.10).aspx

It might take trial and error to get the right channel that doesn't get affected by your neigbours cordless phone but you should be able to do it as the band itself is quite wide.

The method uses varies depending on what router you are using so consult your router documentation if you don't find it. It will be there somewhere in the router settings.

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