COMPLIANCE

Legal Agreements

Review our commitment to your privacy, security, and the terms that govern our partnership and platform usage. Transparency is at the core of our AI and automation services.

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Terms & Privacy

EFFECTIVE DATE: JANUARY 1, 2026

Terms of Service

Welcome. These Terms of Service ("Terms") govern your access to and use of the websites crobertsongroup.com and crghostmaster.com (together, the "Sites"), operated by C Robertson Group LLC, doing business as CRG Hostmaster ("we," "us," or "our"). By accessing or using either Site, you agree to be bound by these Terms. If you do not agree, please do not use the Sites.

1. Description of Services

C Robertson Group LLC provides AI consulting, voice AI implementation, marketing, and automation services for small business owners, and offers the CRG Hostmaster software platform. The Sites are used to share information about our services, allow you to contact us, and facilitate inquiries and bookings. Specific services, software subscriptions, deliverables, fees, and timelines are governed by separate written agreements between you and us.

2. Eligibility

You must be at least 18 years old and able to enter into a legally binding agreement to use the Sites. By using the Sites, you represent that you meet these requirements.

3. Use of the Sites

You agree to use the Sites only for lawful purposes. You may not:

  • Use the Sites in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Sites, their servers, or connected systems
  • Introduce viruses, malware, or other harmful code
  • Interfere with or disrupt the Sites' operation or security
  • Use automated means to scrape, copy, or harvest content without our permission
  • Use the Sites to transmit unsolicited advertising or spam

4. Accounts and Subscriptions

Access to the CRG Hostmaster platform or other client portals may require an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Platform subscriptions, features, and fees are governed by your separate subscription or service agreement with us.

5. Intellectual Property

All content on the Sites - including text, graphics, logos, images, and the C Robertson Group and CRG Hostmaster names and branding - is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written consent.

6. Communications, Submissions, and Text Messaging

When you contact us or submit information through the Sites, you grant us permission to use that information to respond to and serve you, as described in our Privacy Policy. Do not submit confidential or proprietary information you do not want us to use for these purposes. Any feedback, ideas, or suggestions you provide may be used by us without obligation to you.

By providing your mobile phone number and opting in, you consent to receive text (SMS) messages from us, which may include appointment reminders, service updates, and - where you have separately consented - marketing messages. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Consent to receive text messages is not a condition of any purchase.

7. Third-Party Links and Tools

The Sites may link to or integrate with third-party websites and services. We are not responsible for the content, products, or practices of those third parties. Your use of them is at your own risk and subject to their terms.

8. No Guarantee of Results

Our services involve marketing, automation, and AI tools. While we work to deliver strong outcomes, we do not guarantee any specific result, revenue, ranking, lead volume, or business outcome. Results depend on many factors outside our control, including your market, offer, execution, and effort. Any examples or case studies shown on the Sites are illustrative and not a promise of similar results.

9. Disclaimer of Warranties

The Sites and their content are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Sites will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, C Robertson Group LLC and its owner shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Sites. Our total liability for any claim relating to the Sites shall not exceed the amount you paid us, if any, for accessing the Sites.

11. Indemnification

You agree to indemnify and hold harmless C Robertson Group LLC and its owner from any claims, losses, liabilities, or expenses (including reasonable legal fees) arising out of your use of the Sites or your violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in South Carolina.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Effective Date" above. Your continued use of the Sites after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms, please contact us:

C Robertson Group LLC / CRG Hostmaster
Email: [email protected] or [email protected]
Websites: crobertsongroup.com · crghostmaster.com

Privacy Policy

C Robertson Group LLC, doing business as CRG Hostmaster ("we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our websites, crobertsongroup.com and crghostmaster.com (together, the "Sites"), how we use it, and the choices you have.

By using the Sites or submitting information through them, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly. When you fill out a contact form, request an audit, book a call, subscribe to our emails, opt in to text messages, or otherwise reach out, we may collect your name, email address, phone number, business name, and any details you choose to include in your message.

Information collected automatically. When you visit the Sites, we may automatically collect technical information such as your IP address, browser type, device type, pages viewed, referring website, and the dates and times of your visits. This is gathered through cookies and similar technologies (see Section 4).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Send you information, proposals, or follow-ups related to our services
  • Send marketing or educational emails, where you have opted in (you can unsubscribe at any time)
  • Send text (SMS) messages, where you have opted in (see Section 3)
  • Operate, maintain, and improve the Sites
  • Understand how visitors use the Sites so we can make them better
  • Comply with legal obligations and protect our rights

We do not sell your personal information.

3. Text (SMS) Messaging

If you provide your mobile phone number and opt in, we may send you text messages such as appointment reminders, service updates, and - where you have separately consented - marketing messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and service providers who assist us in delivering messages and operating our business.

4. Cookies and Tracking Technologies

The Sites use cookies and similar technologies to remember your preferences, understand site usage, and improve your experience. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Sites may not function properly without them.

5. Third-Party Services

We use trusted third-party tools to operate our business and the Sites. These providers may process your information on our behalf, and each has its own privacy policy. Depending on how you interact with us, these may include:

  • Customer relationship and marketing platforms (e.g., our CRM, email, and text messaging system)
  • Website analytics providers
  • Scheduling and form tools
  • Payment processors (if you purchase a service)

6. How We Share Your Information

We share personal information only in limited circumstances:

  • With service providers who perform functions on our behalf, under confidentiality obligations
  • For legal reasons, if required by law, subpoena, or to protect our rights, safety, or property
  • In a business transfer, such as a merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties.

7. Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you
  • Request that we correct or delete your personal information
  • Opt out of marketing communications at any time (via the unsubscribe link in our emails, or by replying STOP to texts)
  • Opt out of the "sale" or "sharing" of personal information (we do not sell your information)

To exercise any of these rights, contact us using the details in Section 13. We will respond within the timeframe required by applicable law.

10. Children's Privacy

The Sites are intended for business professionals and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

11. Links to Other Websites

The Sites may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Significant changes will be communicated where appropriate. Your continued use of the Sites after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

C Robertson Group LLC / CRG Hostmaster
Email: [email protected] or [email protected]
Websites: crobertsongroup.com · crghostmaster.com

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© 2026 C Robertson Group LLC / CRG Hostmaster. All rights reserved.